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Data protection may seem like a solved problem, but recurring issues often crop up around backup and recovery, even if y
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When is BDR software sexy? When it comes with unlimited storage. Join Erick and Rich for a chat about that new feature from Axcient, the importance of being realistic about how many strategic goals you pursue, and the creepiness of Amazon having facial recognition technology that knows when you’re afraid.
Can you guess where Erick and Rich are recording from this week? Hint: They’ll be discussing the unique role CompTIA plays in the channel, plus why you should involve your employees in decision-making, grasshoppers in Las Vegas, and other biblical plagues. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Service Delivery
Blog Entry
August 20th, 2019 | Erick Simpson
Blog Entry
August 2nd, 2019 | Erick Simpson
Blog Entry
Article
May 16th, 2019 | Erick Simpson
Follow these tips to price your services at rates low enough to be competitive, yet high enough to boost profits.
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Article
August 8th, 2018 | Rich Freeman
Follow this formula to leave guesswork behind when setting rates for managed services.
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Article
November 17th, 2017 | John Verbrugge
MSP turns downward spiral into a crucial lesson in business. Is wearing too many hats impeding your success?
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Blog Entry
April 17th, 2017 | Erick Simpson
SPC’s Gary Beechum and Erick Simpson Present Transformational Leadership Sessions at Ingram Micro’s 2017 Cloud Summit
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Blog Entry
November 29th, 2016 | Erick Simpson
We have learned a lot this election season, especially about technology, data management, and the potential for hacks. As we speak, WikiLeaks continues to leak a slow drip of emails from Hillary Clinton’s personal email server. While this is an interesting read and news story, the underlying concerns are frightening.
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Blog Entry
June 18th, 2016 | Erick Simpson
In this article, you will find information to help you understand the importance of creating and utilizing infrastructure upgrades and Managed Services proposals to help clearly define your scope of work, set appropriate expectations and shorten sales cycles.
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Blog Entry
May 20th, 2016 | Erick Simpson
In addition to adopting the appropriate tools and technology to power Managed Services delivery in order to maximize efficiencies and maintain SLAs, the Solution Provider will need to develop effective processes and procedures for operating their service desk.
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