Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
With a 2TB hard drive and connections to eight cameras, this NVR protects customers from outsiders and insiders at a price that won’t bust the budget.
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The Multifunction Center L5900DW is fast, sharp, and versatile enough to run a small company or a department in a midsize or larger organization.
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This good-looking ASUS model fills in all the Ultrabook checkboxes of lightweight, slim profile, 13.3-inch screen, and an Intel Core i5 processor.
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