Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The rise of remote work has opened up the labor pool for channel pros, but be aware of legal and logistical factors when hiring staff from other states.
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“Work from anywhere” management, the company believes, requires a comprehensive, user-centric, cloud-first approach to applications, networks, and infrastructure.
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Channel pros can help organizations prepare their networks for the future of work, which must consider employee expectations of flexibility and mobility.
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Fully-loaded solution delivers scalable, robust, and secure voice, video, messaging and collaboration capabilities in an all-in-one offering
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