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These days it’s not a matter of if you’ll be targeted in a phishing attack but when.
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The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
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Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.Latest Slideshows
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Remote Support
News
March 13th, 2019 | Colleen Frye
The Splashtop solution is the first Android-based remote control solution for Zebra Technologies’ new remote control service.
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News
October 23rd, 2018 | Rich Freeman
In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices.
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Press Release
November 29th, 2017 | ChannelPro
Newest version of flagship product improves functionality, performance, and productivity
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Press Release
October 12th, 2017 | ChannelPro
Zoho today announced it has entered into an agreement with Spiceworks to provide Zoho Assist, its free, online remote support application, to the millions of IT professionals who use Spiceworks to do their jobs.
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Article
January 13th, 2017 | Jeff Bishop
Use this list to help you choose a remote support solution that will keep your business on the path to success now and in the future.
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Article
May 8th, 2014 | Matt Whitlock
There is no shortage of remote IT support solutions for the channel, but Instant Housecall's new On-Sight feature makes it the only one that lets you effectively troubleshoot problems in the physical world.
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