IT and Business Insights for SMB Solution Providers

Remote Support

Press Release
October 8th, 2019 | ChannelPro
LOS ANGELES, Oct. 8, 2019 /PRNewswire/ -- RemotePC has launched RemotePC Vision, an AR powered live video remote assistance tool that allows users to offer and receive instant support through live streaming. - read more
 
Press Release
August 20th, 2019 | ChannelPro
TeamViewer Pilot enables private individuals as well as companies to conduct remote support sessions via Augmented Reality. The latest version of the TeamViewer Pilot app now allows text integration, in addition to arrow and freehand drawing annotations. - read more
 
Review
May 10th, 2019 | James E. Gaskin
Remote control veteran TeamViewer’s latest release offers augmented reality capabilities plus improvements in performance, productivity, and security. - read more
 
News
March 13th, 2019 | Colleen Frye
The Splashtop solution is the first Android-based remote control solution for Zebra Technologies’ new remote control service. - read more
 
News
October 23rd, 2018 | Rich Freeman
In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices. - read more
 
News
July 3rd, 2018 | ChannelPro
Chat users can now leverage remote support sessions. - read more
 
Press Release
November 29th, 2017 | ChannelPro
Newest version of flagship product improves functionality, performance, and productivity - read more
 
Press Release
October 12th, 2017 | ChannelPro
Zoho today announced it has entered into an agreement with Spiceworks to provide Zoho Assist, its free, online remote support application, to the millions of IT professionals who use Spiceworks to do their jobs. - read more
 
Article
January 13th, 2017 | Jeff Bishop
Use this list to help you choose a remote support solution that will keep your business on the path to success now and in the future. - read more
 
Article
May 8th, 2014 | Matt Whitlock
There is no shortage of remote IT support solutions for the channel, but Instant Housecall's new On-Sight feature makes it the only one that lets you effectively troubleshoot problems in the physical world. - read more
 
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