IT and Business Insights for SMB Solution Providers

Remote Support

Press Release
September 16th, 2020 | ChannelPro
-- Cutting-edge virtual collaboration for remote field services technical support of power systems and electrical distribution equipment -- Cybersecure and platform-agnostic solution reduces downtime and costs for equipment diagnostics and assessment - read more
February 26th, 2020 | Frank J. Ohlhorst
Corporate Armor offers both a low-cost remote support application and a free get-your-feet wet one. - read more
Press Release
December 10th, 2019 | ChannelPro
Corporate Armor Connect & Fix allows businesses and organizations to remotely support any Windows, Mac or Linux device in seconds - read more
Press Release
October 8th, 2019 | ChannelPro
LOS ANGELES, Oct. 8, 2019 /PRNewswire/ -- RemotePC has launched RemotePC Vision, an AR powered live video remote assistance tool that allows users to offer and receive instant support through live streaming. - read more
Press Release
August 20th, 2019 | ChannelPro
TeamViewer Pilot enables private individuals as well as companies to conduct remote support sessions via Augmented Reality. The latest version of the TeamViewer Pilot app now allows text integration, in addition to arrow and freehand drawing annotations. - read more
May 10th, 2019 | James E. Gaskin
Remote control veteran TeamViewer’s latest release offers augmented reality capabilities plus improvements in performance, productivity, and security. - read more
March 13th, 2019 | Colleen Frye
The Splashtop solution is the first Android-based remote control solution for Zebra Technologies’ new remote control service. - read more
October 23rd, 2018 | Rich Freeman
In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices. - read more
July 3rd, 2018 | ChannelPro
Chat users can now leverage remote support sessions. - read more
Press Release
November 29th, 2017 | ChannelPro
Newest version of flagship product improves functionality, performance, and productivity - read more


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