Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
ChannelPro editors select Paco Lebron, CEO of ProdigyTeks, as the winner of the yearly honor for MSPs and VARs who have shared especially powerful peer-to-peer business advice.
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ProdigyTeks made a strategic move to pause sales and focus on creating a better customer and tech experience to drive more sustainable growth.
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Channel pros are no strangers to partnering with peers to fill gaps in skills or resources, but in today’s complex and competitive landscape it is becoming a necessity.
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While unified communications and VoIP are related, channel pros should determine which represents the best fit for customer need and revenue opportunity.
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