Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
ProdigyTeks made a strategic move to pause sales and focus on creating a better customer and tech experience to drive more sustainable growth.
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Channel pros are no strangers to partnering with peers to fill gaps in skills or resources, but in today’s complex and competitive landscape it is becoming a necessity.
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While unified communications and VoIP are related, channel pros should determine which represents the best fit for customer need and revenue opportunity.
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