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The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
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Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Podcast
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April 24th, 2016 | Matt Whitlock
Rich, Cecilia, and Matt are back with Episode #6 of ChannelPro Weekly! Rich managed to stop in at Eaton's Partner Summit and SMB TechFest, and even though there's some disagreement over whether or not electricity and power is sexy, there are a lot of interesting takeaways from the event.
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April 17th, 2016 | Matt Whitlock
Four distributor conferences, major news from Microsoft and HPE...This was an action packed week if there's ever been one. Rich attended not one, but TWO Arizona area events: Ingram Micro's Cloud Summit and Tech Data's TechSelect, while Matt spent time with Synnex at the Varnex Spring 2016 Conference in Dallas.
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April 9th, 2016 | Matt Whitlock
Well, maybe it's more like we can't live without you! It was hard taking a week off due to vacation, but Episode #004 of ChannelPro Weekly is finally here! A lot has happened in the last two weeks, including two big events from Intel and Microsoft. Join us as we break down Intel's Solution Summit in Orlando and talk about some of the things Rich got to see while he was there, including some new NUCs, Compute Sticks, and SSDs.
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March 25th, 2016 | Matt Whitlock
ChannelPro Weekly Episode #003 is here! It's a jam-packed show this week as Cecilia, Rich, and Matt sit down and discuss everything from Apple news, to AVG, to HIPAA audits (if you have clients in healthcare, this episode is a must listen!). Matt returns from the CompTIA 2016 Annual Members Meeting with a lot to talk about, as well as a thought-provoking interview with CompTIA's Sr. Vice President Nancy Hammervik.
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March 11th, 2016 | Matt Whitlock
We've been wanting to get a podcast started for some time, and we've finally thrown caution to the wind! Welcome to episode #1 of the ChannelPro Weekly Podcast - a weekly audio program for channel professionals, focusing on topics of interest as related to the recent week in news, as well as other information, guest interviews, and more. Click the link below to give it a listen.
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