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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Operations
Blog Entry
April 16th, 2023 | Erick Simpson
Blog Entry
March 19th, 2023 | Erick Simpson
Blog Entry
July 17th, 2022 | Erick Simpson
Blog Entry
April 19th, 2022 | Karl Palachuk
Managed Services in a Month - Applying the Book - Starts April 26th
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Blog Entry
March 20th, 2022 | Erick Simpson
Blog Entry
March 17th, 2022 | Erick Simpson
Blog Entry
March 15th, 2022 | Karl Palachuk
Learn how to standardize your operating procedures for both your internal company as well as externally with your client relationships and their technology.
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Blog Entry
February 8th, 2022 | Karl Palachuk
Customer Service for IT Service Providers
Learn how to create a great customer service system for your IT consulting business – and how to hire and train the people you need to make it work.
I've been working on a Customer Service course for quite a while. Now, it's finally LIVE - Starting February 15th.
The Course is Live at ITSPU.com
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