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Operations
Blog Entry
March 15th, 2022 | Karl Palachuk
Learn how to standardize your operating procedures for both your internal company as well as externally with your client relationships and their technology.
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Blog Entry
February 8th, 2022 | Karl Palachuk
Customer Service for IT Service Providers
Learn how to create a great customer service system for your IT consulting business – and how to hire and train the people you need to make it work.
I've been working on a Customer Service course for quite a while. Now, it's finally LIVE - Starting February 15th.
The Course is Live at ITSPU.com
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Blog Entry
Blog Entry
July 14th, 2021 | Karl Palachuk
Blog Entry
March 15th, 2021 | Karl Palachuk
Managing Your Service Board - Setup, Core SOPs, and Daily Procedures
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Blog Entry
March 10th, 2021 | Karl Palachuk
In the last blog post, I introduced the topic of creating an ecommerce site on your web site. In this post, I will outline the basic elements you need. Read the previous post here.
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Blog Entry
January 4th, 2021 | Karl Palachuk
You May Have Missed This . . .
I somehow managed to post 110 posts to this blog in 2020. That's about nine per month. Many people primarily get information about what I'm up to on this blog. Others, primarily through my newsletter (sign up at https://www.smallbizthoughts.com/newsletter/), and still others via my YouTube channels.
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