Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.
This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Since day one, I've had a simple money-back guarantee. I want my customers to be happy. I want them to come back again and again.
But now I need to put some limits on that, and I need your feedback.
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I've seen a number of posts on social media recently that mention hourly tech support rates well below $75/hr. I find that shocking for a competent technician. Of course no one calls themselves out and says, ". . . I'm a total noob and have no idea what I'm doing."
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