IT and Business Insights for SMB Solution Providers


Blog Entry
April 7th, 2020 | Karl Palachuk
Whether you use them or not, you've probably heard of by now. They went from 10 million daily users to 200 million last month. Talk about being in the right place at the right time! Zoom is great for group meetings, one-on-one meetings, webinars, and teaching classes. I sometimes use it just make videos. - read more
Blog Entry
April 4th, 2020 | Karl Palachuk
Like most of you, I've spent a lot of time on Zoom in the last week. And it's hard not to talk about the economy - and speculate about where it's going. Are we in a recession? Technically, no. But we will be soon. - read more
Blog Entry
November 2nd, 2019 | Karl Palachuk
I have seen a certain kind of desperate spending creeping into our industry. It's not completely new or unique to our industry, but I believe it's becoming more common. Here's what I mean. - read more
Blog Entry
October 4th, 2019 | Karl Palachuk
This week I was a guest on Laura Steward's It’sAll About the Questions radio show. She send me this note: - read more
Blog Entry
October 3rd, 2019 | Karl Palachuk
As a frequent traveler, I belong to all the "award" programs. Platinum this and Gold that. But unlike most frequent travelers, I'm not very strategic about it. If a conference is at a Hilton, I stay at the Hilton (not the Marriott across the street). If it's at a Marriott, I stay at the Marriott (not the Hilton across the street). - read more
Blog Entry
September 9th, 2019 | Karl Palachuk
As some of you may have noticed, I like to travel. A lot. Travel is a great example of why "cost" is a relative thing - and why the cheapest looking price is often not the cheapest at all. Remind your clients and prospects of this when they want to talk about pricing. - read more
Blog Entry
July 5th, 2019 | Karl Palachuk
A special offer from my friend Erick Simpson . . . Get Erick Simpson's Latest Managed Services MSP MRR Pricing Calculator Free! - read more
Blog Entry
July 1st, 2019 | Karl Palachuk
In case you missed the email from Harry B and M365 Nation: You could be a Microsoft 365 Hero.  Nominate yourself or someone else you think is a “hero” in the Microsoft 365 world. - read more
Blog Entry
June 21st, 2019 | Karl Palachuk
I asked for feedback on my weekly newsletter. Thank you to those who responded. It can be difficult to be a "content creator" in the modern world. At some level, you have to infer whether people enjoy something based on whether they're clicking, liking, following, buying, and so forth. But once in a while, you can ASK. . . . and I got some good feedback in the comments. - read more
Blog Entry
February 5th, 2019 | Karl Palachuk
Congratulations to my good friends over at The ASCII Group! I received this press release announcing their 35th Anniversary. Amazing. If you're in the area, Join me at the ASCII Success Summit Feb. 20-21 in Garden Grove, CA! - read more


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