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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Mergers and Acquisitions
Article
November 18th, 2019 | Rich Freeman
Mergers and acquisitions are accelerating. Bigger firms are establishing bigger footprints. What does it mean for you?
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Article
October 31st, 2019 | Colleen Frye
Continuum's Michael George reflects on the coming together of three industry titans: ConnectWise CEO Jason Magee, former ConnectWise CEO Arnie Bellini, and George (pictured).
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Blog Entry
October 8th, 2019 | Erick Simpson
Article
August 19th, 2019 | Randolph Carnegie
Ken-Kor Consulting used lessons learned from a failed merger to refocus on a savvier business model that deepens customer relationships and profits.
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Video
August 2nd, 2019 | ChannelPro
Lost track of which vendor owns which in managed services these days? Listen in as Erick and Rich discuss ChannelPro's graphical overview of the topic. Then listening some more as your hosts explain why joining a board is a good idea and discuss the unfortunate arrival of PEDs in livestock competitions.
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Resource
July 25th, 2019 | ChannelPro Weekly
You know what’s big? Elephants. You know what’s small? This week’s episode.
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News
June 11th, 2019 | Colleen Frye
With strength in numbers, Capstone IT, Choose Networks, Live Consulting, and Networking Results now have national reach.
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News
May 3rd, 2019 | Rich Freeman
Participants in the investment round, which comes amid an ongoing merger and acquisition spree by the IT management vendor, include TPG, a global private equity giant with some $103 billion of assets under management.
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Blog Entry
April 22nd, 2019 | Karl Palachuk
Rayanne Buchianico is consistently one of our most popular instructors. I just uploaded the handouts for Week One of her new course . . . and it looks amazing!
The course is
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Blog Entry
April 16th, 2019 | Karl Palachuk
Position Your IT Firm for Growth or Sale
Taught by Rayanne Buchianico, Author and Coach
- Five Tuesdays - April 23 - May 21, 2019 -- Register Now
- All classes start a 9:00 AM Pacific
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