Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Lost track of which vendor owns which in managed services these days? Listen in as Erick and Rich discuss ChannelPro's graphical overview of the topic. Then listening some more as your hosts explain why joining a board is a good idea and discuss the unfortunate arrival of PEDs in livestock competitions.
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Participants in the investment round, which comes amid an ongoing merger and acquisition spree by the IT management vendor, include TPG, a global private equity giant with some $103 billion of assets under management.
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