Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
This week, Erick and Rich have the strategic importance of managed security, the strategic value of well-run quarterly business reviews, and the undeniable disappointment of hitting a home run through your own windshield on their minds.
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Speaking with ChannelPro at its IT Nation Secure event, ConnectWise CISO Tom Greco (pictured) says MSPs are making headway against attacks on their customer records, but still have a way to go.
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Dedicating full-time analysts to preparing threat intelligence and sharing it with the IT community has been an ambition at Perch since its founding five years ago.
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Speaking at the vendor’s IT Nation Secure event today, VP of Cybersecurity Initiatives Jay Ryerse (pictured) warned attendees that channel pros without security expertise are losing clients to more skilled peers in a process set to accelerate in the years ahead.
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