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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
IT By Design
News
November 13th, 2022 | Rich Freeman
The recently introduced update is designed to help managers get disaffected employees re-engaged, according to IT By Design CEO Sunny Kaila (pictured).
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News
October 6th, 2022 | Rich Freeman
New and existing efforts discussed by Chief Customer Officer Kevin Bury (pictured) at the vendor’s Empower event are designed to ensure partners have successful relationships with N-able, success with N-able products, and successful businesses.
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Resource
August 3rd, 2022 | ChannelPro
In the shadow of the Statue of Liberty, Joel Zaidspiner catches up with ChatGenie, HacWare, Rewst, and event host IT By Design.
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News
July 27th, 2022 | Joel Zaidspiner
IT By Design's fourth annual conference opens by announcing new partnerships with N-able and Vijilan Security.
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Article
March 11th, 2022 | James E. Gaskin
Shiny new devices from Apple, a big cybersecurity acquisition by Google, a new Ryzen Threadripper from AMD, and the world’s latest weird and unexpected hazard (giant flying spiders from Japan) are among the stories we waited until just now to bring you.
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Article
February 4th, 2022 | James E. Gaskin
A big payday for Citrix shareholders, MDR from IT By Design and Vijilan, bright new projectors from Epson, and proof that mom REALLY shouldn’t have thrown out your old John Madden Football games are a few of the stories we’ve finally brought your way.
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Resource
January 10th, 2022 | ChannelPro
Make the rounds at the fall 2021 Channel Partners Conference & Expo with our own Joel Zaidspiner, as he catches up with IT By Design, SaaSMAX, SkyAMP, and Venn.
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News
November 15th, 2021 | Rich Freeman
A new addition to Team GPS, the “business operating system” for MSPs that IT By Design introduced earlier this year, the new module includes tools for gauging employee sentiment and rewarding employee accomplishments.
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Resource
October 6th, 2021 | ChannelPro
From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.
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Video
September 4th, 2021 | ChannelPro
This week, Erick and Rich discuss IT By Design’s new “business operating system” for MSPs, why aiming for perfection can keep you from success, and the cruelty of taking a cow with you to the McDonald’s drive thru.
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