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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Hiring and Retention
Article
March 20th, 2023 | Colleen Frye
Savvy MSPs look for a cultural fit and soft skills over tech wizardry, then nurture both professional and personal needs to increase retention.
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Article
December 13th, 2022 | Colleen Frye
Recent research from Kaseya unit Datto on the state of the MSP finds channel pros worried about the competition, an evolved break-fix making somewhat of a comeback, and more.
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Article
November 22nd, 2022 | Dray Agha
Employers who focus solely on advanced degrees and certifications may be missing (or discouraging) candidates who are passionate, skilled, well-rounded, and diverse.
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Article
October 31st, 2022 | Colleen Frye
The goal of the program is to provide a career pathway to high-paying jobs and economic mobility for participants.
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Article
October 27th, 2022 | Jessica Meek
The rise of remote work has opened up the labor pool for channel pros, but be aware of legal and logistical factors when hiring staff from other states.
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Resource
October 14th, 2022 | ChannelPro Weekly
Wow, channel pros, you don’t look a day over 39! Just like last year. And the year before that, come to think of it.
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Article
October 7th, 2022 | Rich Freeman
Keeping the people you have is critical at a time when hiring new people is so hard. Here’s what works at N-able, according to Chief People Officer Kathleen Pai (pictured).
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Article
August 4th, 2022 | Kathy Wagner
An acquisition can start an exciting new chapter for a managed service provider, but only if it’s done right.
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Article
July 25th, 2022 | Juan Carlos Bosacoma
CIO Landing’s growth strategy of acquisition, franchising, and organic expansion starts by establishing a competitive edge in hiring.
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Article
July 11th, 2022 | Martin Sinderman
When executed well, performance reviews can be a powerful tool for enhancing employee productivity and driving retention.
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