This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
Prepare for some odd sights as Erick and Rich, who is visiting with ChannelPro technical editor and shameless prankster Matt Whitlock, discuss a foiled attempt to sell stolen MSP administrative credentials, the importance of getting liability waivers from your customers, and the ideal Valentine’s Day gift for that not-so-special someone.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Study finds that small and medium-sized businesses (SMBs1) are not meeting employee expectations, with only 60 percent satisfied with their experience at work
79 percent of employer respondents generally believe their companies offer a good employee experience, while 41 percent of employees cite they’re missing the key technology tools for flexible working
The gap could be resolved with a more forward-looking technology provision to set teams up for the future of work
Nearly 38... - read more
Companies with a one-size-fits-all approach to workplace design are failing to meet the needs and expectations of today’s multigenerational workforce, reveals report.
More than half (54%) of employees want to work away from their desk to concentrate on tasks and demand quiet zones to think
But only 39% say their office is set-up to allow them to conveniently work away from a specific desk
Almost one-in-five (18%) people with their own desk said insufficient technology hinders their... - read more
With unemployment among tech workers in the low single digits, job openings are everywhere. Here are some suggestions from IT staffing and outsourcing vendor IT By Design for keeping your best people from accepting an offer elsewhere.
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Sep 19, 2019
Tech industry leaders will offer co-skilled certification badge for tech support skills
Downers Grove, Ill. – Technology industry leaders CompTIA and Google’s Grow with Google initiative to create economic opportunities, are teaming up to address growing employer demand for tech support specialists.
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With a recent study conducted by Steelcase revealing that 70 percent of employees are disengaged, workplaces need to evolve as their employees evolve, and this means straying away from some traditional workplace designs.
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