This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
IT and Business Insights for SMB Solution Providers
- Home
- Browse
- Products
-
Blogs
Recent blog posts
- NSA-Developed Open Source Software
- National Security Agency released the source code of Ghidra, its reverse engineering tool
- Hacks of the week
- Denial of Service attack on the victim’s source of ad revenue, Google AdSense
- Two-Day Shutdown of U.S. Gas Pipeline complements of ransomware
- Emotet banking Trojan gets smarter
- SweynTooth, targeting Bluetooth
- Pay a Ransom or Suffer a Data Breach?
- Critical vulnerability in the Nortek Linear eMerge E3 access controller
-
Resources
Webcasts
ChannelProSMB Magazine Online
Whitepapers & Case Studies
Better service is always in demand from customers which presents more opportunities for revenue growth to MSPs.
-
Spotlights
Featured Spotlights
ASCII Group
The ASCII Group is a community of independent MSPs, VARS and other solution providers. The...CompTIA
CompTIA Inc. is an IT association offering members educational programs, market research,...All Spotlights
- Directory
-
Photos & Videos
Latest Slideshows
- ChannelPro 5 Minute Roundup for the Week of February 17th, 2020
- ChannelPro 5 Minute Roundup for the Week of February 10th, 2020
- ChannelPro 5 Minute Roundup for the Week of February 3rd, 2020
- ChannelPro 5 Minute Roundup for the Week of January 27th, 2020
- ChannelPro 5 Minute Roundup for the Week of January 20th, 2020
- Kaseya Has Automation, Security, and an IPO in Store for 2020
Latest Videos
Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it. - About us
- Events
-
Subscribe for Free
SUBSCRIBE FREE!Get an edge on the competition
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Documentation Management
News
November 2nd, 2019 | Rich Freeman
Updates to the documentation system allow users to create tickets in ConnectWise Manage or remote into endpoints via ConnectWise Control without changing interfaces. Enhanced synchronization with Manage and ConnectWise Automate is now available too.
- read more
News
November 2nd, 2019 | Rich Freeman
The enhancements to the vendor’s documentation solution arrived last week during ConnectWise IT Nation Connect event alongside automated password rotation functionality and updates to the vendor’s network documentation system.
- read more
Resource
November 2nd, 2019 | ChannelPro Weekly
Broadcasting from deep within this week’s IT Nation Connect conference, and stymied by balky hotel Wi-Fi at every turn, Rich and special guest host Dave Sobel share their thoughts about ConnectWise’s blockbuster acquisition of Continuum and ITBOOST, not to mention Axcient's brand new unified data protection platform, Cytracom’s bold plan to take on Microsoft in team collaboration, and Tech Data’s bid to get deeper into public sector op
- read more
News
October 30th, 2019 | Rich Freeman with Colleen Frye
Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs.
- read more
Resource
October 1st, 2019 | ChannelPro Weekly
Recognize this name? If you’ve ever been the victim of cybercrime, you know this guy better than you’d probably like to. Matt and Rich have some things to say about him, as well as the data protection alliance between Arcserve and Sophos, Microsoft’s latest Dynamics 365 updates, Liongard’s new multi-tenant reporting capabilities, and a couple of coming-soon Thunderbolt 3 docks from Belkin.
- read more
News
September 25th, 2019 | Rich Freeman
The new feature lets MSPs view data on topics like license counts and expiration dates for all of their customers, versus one client only. It arrives shortly after new integration with Continuum’s BrightGauge reporting solution.
- read more
Resource
September 20th, 2019 | ChannelPro Weekly
How do you like your eggs, people? Take your time pondering that important question while Matt and Rich chat about IT Glue’s short- and long-term product roadmap, the $147 (million) that Goldman Sachs just invested in Acronis, a new RMM release from Barracuda, a new augmented reality tool from TeamViewer, and Pax8’s alliance with CloudJumper.
- read more
News
September 18th, 2019 | Rich Freeman
Connecting its documentation solution more closely with more products, especially from parent company Kaseya, and arming the system to act on the information it collects automatically are among the vendor’s highest long-term priorities.
- read more
News
September 17th, 2019 | Rich Freeman
In keynotes by general manager Nadir Merchant (pictured) and others, the managed services documentation vendor showcased recent and forthcoming updates aimed at helping MSPs streamline operational processes.
- read more
News
March 12th, 2019 | Rich Freeman
The new functionality, which provides access to information about tickets associated with specific contacts and configurations, underscores IT Glue’s continued dedication to integration with competitors of parent company Kaseya, according to VP of Product Luis Giraldo (pictured).
- read more
Pages
