This week, Erick and Rich have Kaseya’s acquisition of RocketCyber on their mind, along with the importance of normalizing your PSA data and the appeal of a new job opening for a professional sleeper.
Erick and Rich discuss Lenovo’s purchasing program for selling data center gear as a service, the dangers of perfectionism when it comes to running a business, and two great gift options for ex-significant others to remember for next year’s Valentine’s Day.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Need one more reason to be excited about 5G? It’s 100% coronavirus-free! Or so say Matt and Rich as they discuss the HTTPS-based privacy safeguard Webroot has added to its DNS filtering product, IT Glue’s latest wave of product enhancements, the completion of Tech Data’s acquisition by private equity firm Apollo Global Management, and Tech Data’s read on hot coronavirus-era solution opportunities.
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Users of the unified communication vendor’s 1Stream platform can now automatically view asset, configuration, and other documentation data when answering calls from customers.
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Updates to the documentation system allow users to create tickets in ConnectWise Manage or remote into endpoints via ConnectWise Control without changing interfaces. Enhanced synchronization with Manage and ConnectWise Automate is now available too.
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The enhancements to the vendor’s documentation solution arrived last week during ConnectWise IT Nation Connect event alongside automated password rotation functionality and updates to the vendor’s network documentation system.
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Broadcasting from deep within this week’s IT Nation Connect conference, and stymied by balky hotel Wi-Fi at every turn, Rich and special guest host Dave Sobel share their thoughts about ConnectWise’s blockbuster acquisition of Continuum and ITBOOST, not to mention Axcient's brand new unified data protection platform, Cytracom’s bold plan to take on Microsoft in team collaboration, and Tech Data’s bid to get deeper into public sector op
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October 30th, 2019 | Rich Freeman with Colleen Frye
Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs.
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Recognize this name? If you’ve ever been the victim of cybercrime, you know this guy better than you’d probably like to. Matt and Rich have some things to say about him, as well as the data protection alliance between Arcserve and Sophos, Microsoft’s latest Dynamics 365 updates, Liongard’s new multi-tenant reporting capabilities, and a couple of coming-soon Thunderbolt 3 docks from Belkin.
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The new feature lets MSPs view data on topics like license counts and expiration dates for all of their customers, versus one client only. It arrives shortly after new integration with Continuum’s BrightGauge reporting solution.
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