IT and Business Insights for SMB Solution Providers

Customer Support

Press Release
March 24th, 2020 | ChannelPro
MINNEAPOLIS – March 24, 2020 – Jamf, the standard in Apple Enterprise Management, today announced it is prepared with both compatibility and key feature support for Apple’s spring operating system releases across its product portfolio. - read more
Press Release
March 4th, 2020 | ChannelPro
New Bold360 Features Provide Agents with Tools to Expertly Resolve Customer Issues - read more
Press Release
January 28th, 2020 | ChannelPro
IGEL OS Support for Windows Virtual Desktop is Now Generally Available, Making it Easy for Customers to Migrate Windows Workspaces to the Azure Cloud - read more
Press Release
December 10th, 2019 | ChannelPro
ATTO hardware and software portfolio maximizes network and storage connectivity performance of the latest professional platform from Apple - read more
Press Release
October 7th, 2019 | ChannelPro
MINNEAPOLIS, Oct. 07, 2019 (GLOBE NEWSWIRE) -- Jamf, the standard in Apple management, today announced it is prepared with both compatibility and key feature support across its product portfolio for Apple’s macOS Catalina, which became generally available today. - read more
July 3rd, 2018 | ChannelPro
Chat users can now leverage remote support sessions. - read more
Press Release
September 15th, 2017 | Rich Freeman
Release of SupportBot Chat allows customers to connect with live technicians directly in bot window for immediate assistance - read more
Press Release
May 4th, 2017 | ChannelPro
Zendesk Support Administrator Certification Formalizes Competence in Core Offering Designed to Build Better Relationships with Customers - read more
January 29th, 2016 | James E. Gaskin
Vendors are offering your customers cheap or free tech support for many cloud services. Where does that leave you? - read more
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