IT and Business Insights for SMB Solution Providers

CrushBank

Article
November 14th, 2018 | Rich Freeman
Chat, chatbots, knowledge bases, and other alternative technologies are becoming popular means of requesting and receiving technical support. - read more
 
News
November 11th, 2018 | Rich Freeman
Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity. - read more
 
Article
April 9th, 2018 | ChannelPro
They’re our most recent gathering of companies you may not know about, but should. - read more
 
Article
November 3rd, 2017 | Colleen Frye
With a 2017 theme of “Fast Lane to Success Tour,” the fourth and final event this calendar year offered interactive, in-depth conversations with some of the industry’s top channel pros and industry experts. - read more
 
Article
October 13th, 2017 | Colleen Frye with Rich Freeman
CrushBank is an IT help desk application built on IBM’s Watson that leverages AI and machine learning to help engineers and technical support teams solve problems faster while documenting and retaining organizational knowledge. - read more
 
Download
August 29th, 2017 | ChannelPro
Earlier this month, Channel Pro's Joel Zaidspiner asked leading exhibitors at CompTIA's 2017 ChannelCon event to name the most important yet underappreciated trends in the SMB channel today. Find out what they said in the latest episode of our latest podcast. - read more
 
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