IT and Business Insights for SMB Solution Providers

CRM

Press Release
April 4th, 2019 | ChannelPro
Integrated sales analytics and coaching to help even more sellers “see the move that moves the deal” to increase their odds of winning - read more
 
Press Release
January 18th, 2019 | ChannelPro
Mobile commerce eclipsed desktop for the first time - 48 percent of orders were placed from mobile devices, compared to 44 percent from computers Sixteen percent of Cyber Week buyers engaged with AI-powered product recommendations and spent 14 percent more than those that did not Social media was the breakout channel, with a 34 percent increase in social traffic and Facebook/Instagram accounting for 94 percent of all social traffic to retail sites - read more
 
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December 3rd, 2018 | ChannelPro
If you caught up on the latest news from Blackpoint Cyber, Honey CRM, ITBOOST, and Refactr at last month’s ConnectWise IT Nation Connect event, bravo! If you didn’t, let Joel Zaidspiner do the catching up for you in his latest set of show floor interviews. - read more
 
Article
November 14th, 2018 | TriDigital and ChannelPro
This sponsored profile describes the benefits of Honey CRM, built by channel experts to provide a clear view of how IT solution providers' sales and marketing teams are performing. - read more
 
Press Release
September 27th, 2018 | ChannelPro
New integrations will dramatically simplify how data and events are shared across AWS and Salesforce services Platform integrations will empower CIOs to uniformly secure AWS and Salesforce, reducing IT complexity and driving business value faster - read more
 
Press Release
September 27th, 2018 | ChannelPro
Customer 360 will provide a click-based admin interface to easily connect and manage customer data across Salesforce apps With Customer 360 ID, companies will have a complete, up-to-date, contextually relevant profile of the customer Pre-built Customer 360 packages for Service, Marketing and Commerce will enable companies to quickly create cross-channel customer experiences - read more
 
Press Release
July 18th, 2018 | ChannelPro
Act! 365 makes it easier than ever for Spanish-speaking entrepreneurs and small business owners to attract new prospects, close more deals, and cost-effectively grow their businesses - read more
 
Press Release
July 14th, 2018 | ChannelPro
Service Cloud Einstein combines CRM data, AI, and guided processes, empowering service agents to deliver intelligent recommendations, instant service and seamless experiences to customers With Einstein Bots for Service now generally available, companies like Hulu can leverage machine learning and natural language processing to automate routine service requests and fundamentally transform the service experience - read more
 
Press Release
June 28th, 2018 | ChannelPro
Customer Visualization Tool Helps Small Businesses Make Better Decisions, Work More Effectively Using Contextual Relationship Insights - read more
 
Press Release
June 8th, 2018 | ChannelPro
SAP SE (NYSE: SAP) fulfilled its ambition to disrupt the marketplace for customer relationship management (CRM) with the formal introduction of a new suite of applications,  - read more
 

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