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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Coronavirus
Video
April 13th, 2020 | ChannelPro
Live from the blur in which we all live these days, Erick and Rich discuss the prospect of private equity firms buying up distressed MSPs, investing the down time you may have these days in optimizing your tools, and a helpful TV news segment for those of us no longer sure what day it is.
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News
April 10th, 2020 | Rich Freeman
Two new financing options announced today are the latest additions to a series of offerings the distributor is using to help channel pros shore up cash flow, which include awarding $50 million of increased credit during the month of March alone.
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Slide Gallery
April 10th, 2020 | Colleen Frye
In ChannelPro's second week of surveying readers, IT solution providers weigh in on tools, tips, and leadership during the coronavirus pandemic.
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Resource
April 10th, 2020 | Robin Robins and ChannelPro
In this on-demand webinar, marketing expert Robin Robins provides essential advice on how to avoid losing sales and market your MSP during the COVID-19 pandemic.
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Article
April 9th, 2020 | Scott Seltzer
MSPs can provide more flexible telecommunications options to address the COVID-19 crisis.
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News
April 8th, 2020 | Rich Freeman
The new credit is designed to help partners keep business flowing despite rampant hesitancy among their clients to spend money in a stalled economy.
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Press Release
April 7th, 2020 | ChannelPro
TAMPA, Fla., April 7, 2020 /PRNewswire/ -- TeamViewer, a leading global provider of secure remote connectivity solutions, now offers its online collaboration solution Blizz to all schools and universities free of charge.
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News
April 6th, 2020 | Rich Freeman
In a letter to partners issued today, the distributor outlines a variety of techniques digital con artists are using to trick resellers into shipping them products they can then resell themselves.
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From the Coronavirus Trenches
April 6th, 2020 | Rich Freeman
According to company exec Ben Niernberg (pictured), the Midwest solution provider is helping employees and customers maintain personal connections at a time when the coronavirus has made physical closeness dangerous.
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Resource
April 4th, 2020 | ChannelPro Weekly
Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second.
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