IT and Business Insights for SMB Solution Providers


November 12th, 2018 | Colleen Frye
Spelling out automatic extensions and price increases in your managed services contracts minimizes objections and makes the renewal process easy for customers—and you. - read more
August 16th, 2018 | Megan Santosus
Including certain language in master service agreements can help protect MSPs from costly litigation. - read more
Blog Entry
February 16th, 2018 | Bradley Gross
Question: Who is crazier, the MSP who promises to do work for a customer without providing the details of the work to be done, or the customer who doesn’t ask for the details? Answer: Who cares? Either way, it’s a legal disaster waiting to happen. - read more
Blog Entry
January 10th, 2018 | Bradley Gross
Small IT providers who think small contracts are all they need usually end up paying a big price. - read more
October 31st, 2012 | Scott Herron
Follow these three simple steps to begin profiting from service contract revenue - income that too many VARs leave on the table. - read more
November 23rd, 2009 | Bobby Black
With $112 billion in federal stimulus funds earmarked for education and healthcare, municipalities are bidding out contracts for IT equipment and services. Here’s what you should know before getting in the game. - read more
November 12th, 2009 | Geoffrey Oldmixon
A seasoned attorney weighs in on the validity of scanned documents. - read more
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