Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Women in tech are still in short supply. Several industry organizations are working to feed the talent pipeline and change the culture that keeps it sparse.
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Fall is near, so it's a good time to school yourself with some reading material on decision making, scaling your business, and more—all favs recommended by your peers in the channel.
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Through 20 years or more of endless industry change, these business owners have stayed relevant and grown their companies. Here's what they learned along the way.
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A better understanding of the customer, increased innovation and creativity, plus a wider talent pool are all benefits of a workforce that includes everyone.
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