Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Women in tech are still in short supply. Several industry organizations are working to feed the talent pipeline and change the culture that keeps it sparse.
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Fall is near, so it's a good time to school yourself with some reading material on decision making, scaling your business, and more—all favs recommended by your peers in the channel.
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Through 20 years or more of endless industry change, these business owners have stayed relevant and grown their companies. Here's what they learned along the way.
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A better understanding of the customer, increased innovation and creativity, plus a wider talent pool are all benefits of a workforce that includes everyone.
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