Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Improving partner communications, bolstering marketing resources, and launching a new portal and relationship management system created to help improve partner success.
- read more
The Intel Developer Forum returns to San Francisco mid-September to show off the latest digital enterprise, mobility, embedded and communications, software, manufacturing, and research technologies.
- read more
Big Blue has announced new and expanded capabilities to help its business partners deepen their skills and enhance profitability and opportunities for growth.
- read more
Super Micro Computing Inc. says its power-efficient servers "help IT managers reduce data center cooling costs, improve the cost-effectiveness of server deployments, and reduce the typical TCO."
- read more
The company's ThinkStation E20 starts at less than $600 and is aimed at "CAD and DCC professionals who are currently getting by on desktop PC hardware due to budget constraints."
- read more
Over 2,600 attendees and 55 sponsors have flocked to Las Vegas from 45 different countries to participate in the third annual VMware event.
- read more