Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The Linux certification organization will host exams and cram session at the Hoosier Educational Computer Coordinators Conference in Indianapolis.
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Exam vouchers and training materials are available now via the CompTIA Marketplace. Previous versions will remain available through Aug. 31, 2013.
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EMRapproved and Reflexion Networks are teaming up to offer education and certification programs through Reflexion’s global network of IT solution providers.
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For UberGeekGirl, mentoring is a key part of supporting women in technology, and gives them the skills they need to succeed in their careers.
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The update provides automatic virtual machine synchronization and initiation of a backup site, or recovery failover, to avoid data loss and reduce downtime during power outages.
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Certifications are a necessity for SMB channel pros, but they're not the only ones who should be certified. Find out what five basic IT certifications could help your sales and technical teams close more deals and offer better services.
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