IT and Business Insights for SMB Solution Providers

CCaaS

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October 26th, 2019 | ChannelPro Weekly
Ah, dot matrix printers. Remember them? Remember what they sound like when they’re printing something? Matt, Rich, and guest host Manuel Palachuk do, and it’s not pretty. Good thing there’s plenty to distract them, like Intel’s new partner program, Intermedia’s new contact center-as-a-service solution, Kaspersky’s new antidrone solution, and D&H’s push into the print market. - read more
 
News
October 23rd, 2019 | Rich Freeman
The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes. - read more
 
Article
October 15th, 2019 | Amanda Johnson
In the Age of the Customer, even businesses without big call centers are candidates for call center-as-a-service solutions. - read more
 
Press Release
August 27th, 2019 | ChannelPro
Cloud Communications Leader to Offer Certification Enabling Partner Self-Sufficiency and Success with CCaaS - read more
 
Press Release
August 19th, 2019 | ChannelPro
Investment to Help Accelerate TPx's Robust Growth in Enterprise Managed Services Market - read more
 
News
August 12th, 2019 | ChannelPro
By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue. - read more
 
Press Release
August 1st, 2019 | ChannelPro
Extends 8x8’s single-technology, cloud platform to include service delivery capabilities and APIs for SMS, Chat Apps, Voice and Video - read more
 
Press Release
July 5th, 2019 | ChannelPro
Experienced Professionals to Boost Support for Growing Number of White-Label Reseller Partners - read more
 
Press Release
May 23rd, 2019 | ChannelPro
Avaya Holdings Corp. (NYSE: AVYA) announced an acceleration of their ongoing relationship with Collab9, a best-of-breed, FedRAMP-authorized Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) provider focused on the public-sector market. - read more
 
Press Release
April 19th, 2019 | ChannelPro
BYOC enables partners like expectel to pair reinvent’s UCaaS and CCaaS platform with third-party network providers - read more
 

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