IT and Business Insights for SMB Solution Providers

Best Practices

Video
July 3rd, 2020 | ChannelPro
Erick and Rich discuss what the future holds for Tech Data now that it’s owned by private equity, how to avoid negotiating on price with your clients, and a brand new Korean breakfast cereal that tastes like green onions. On purpose. - read more
 
Video
June 26th, 2020 | ChannelPro
Erick and Rich discuss Huntress Labs providing more software to its partners without charging more for it, why MSPs should negotiate special contract terms when agreeing to offer special services, and a guy who’s lucky to have both arms after using one to retrieve a fishing hook from a shark. - read more
 
Video
June 22nd, 2020 | ChannelPro
This week, Erick and Rich talk over what Veeam's latest product news says about tech in the time of COVID-19, why now's a good time to reevaluate your MSP toolset, and why you might want to rethink packing a bag full of gold bars on your next trip if you're forgetful. - read more
 
Video
June 15th, 2020 | ChannelPro
Erick and Rich explore the money-making implications of SonicWall's new branch office networking solution, what MSPs can learn from SpaceX’s rigorous safety processes, and a brilliant DIY invention that automatically shuts off your webcam if it shows you’re not wearing pants. - read more
 
Article
June 12th, 2020 | Jon Bove
Channel pros can help their customers mitigate cloud migration risks and scale the technology as their businesses grow. - read more
 
Article
June 10th, 2020 | Danny Allan
With the right backup, replication, and recovery, however, your customers can move to the cloud and feel confident their data will remain protected, secured, and managed. - read more
 
Video
June 5th, 2020 | ChannelPro
Erick and Rich take a few moments at a tense time to celebrate the 20th birthday of ConnectWise’s IT Nation Evolve peer groups (formerly known as HTG Peer Groups), extol finding moments of calm, and point you to a brief video sure to bring a smile to your face. Just Google “teddy bear roller coaster”! - read more
 
Article
June 4th, 2020 | Tom Watson
MSPs need to protect their businesses with up-to-date payment terms, services offered, and contractual language. - read more
 
Video
May 29th, 2020 | ChannelPro
In honor of Memorial Day, Erick and Rich discuss why veterans make great IT employees, why now's the time to finalize your back-to-the-office plans with clients, and why the latest scheme to make empty sports arenas feel less empty during games is as weird as all the others. - read more
 
Press Release
May 28th, 2020 | ChannelPro
New research from email security firm Tessian reveals how risky remote working behaviors pose increased threat to companies' data security - read more
 

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