Online security company, AVG Technologies, has released its VMware ESXi service module for the AVG Business Managed Workplace remote monitoring and management (RMM) platform. The new service module is designed to be an easy and cost-effective way for partners to extend their ability to manage customers’ virtual networks remotely via the AVG Business Managed Workplace multi-service management console.
Integrating the VMware ESXi service module into AVG Business Managed Workplace gives AVG partners the capability to perform additional services for their customers, including:
- Real-time health checks – at-a-glance views of the health status of host hardware components as well as failure notifications
- Early alerting – automatic notification when VMware snapshots exceed pre-set thresholds allows service providers to take pre-emptive action on issues
- Storage status reports – ready access to the past 7 days’ data store space in granular detail to help troubleshoot storage issues
- Routine management functions – such as support for a series of standard activities including remote power on, off, pause of virtual machines; create and† manage snapshots; remote access to the host console as well as the automatic discovery of any existing VMware host and guest devices and flagging them as opportunities to manage more devices in the end customer environment
“We have made it our resolution this year to focus on enhancing our RMM platform for partners managing customer devices, business data, and users. With our known security heritage, we are committed to bringing some of those best practices into RMM, including introducing advanced proactive alerting and real-time health checks for virtualized environments,” says Mike Foreman, general manager, AVG Business at AVG Technologies. “This new early warning system gives partners unprecedented insight into their customers’ VMware installations. Early reporting is an important step in making partners’ lives easier, helping them to take remedial action in timely fashion and with minimal impact on the end customer.”
The AVG Business Managed Workplace VMware service module is available now.
