Rich and Erick discuss Gradient MSP’s new billing reconciliation tool and long-term strategy, urge you to unplug (like, really) during your Thanksgiving break, and finger the unlikely culprit responsible for damaging a U.K. family’s car.
Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Avaya announced a new focus with leading technology partners centered on speeding the development and application of artificial intelligence technologies (AI) in contact centers and unified communications for Avaya customers.
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