IT and Business Insights for SMB Solution Providers

Autotask

Blog Entry
June 9th, 2017 | Karl Palachuk
I recently did a quick survey of RMM (remote monitoring and management) tools on my blog (here). My plan is to issue two reports on the results. This is the first, covering the basic responses. - read more
 
News
June 7th, 2017 | Rich Freeman
The new MarketNow platform, officially unveiled at the BDR vendor’s DattoCon partner conference this week, is designed to help marketing neophytes design and execute lead generation campaigns. - read more
 
News
June 6th, 2017 | Rich Freeman
When fully in place, the enhancements will enable MSPs to reboot hardware at customer sites remotely and manage Datto’s access points, switches, and networking appliances through the same tools they use to administer other devices. - read more
 
News
May 18th, 2017 | ChannelPro
Autotask Workplace Server modernizes remote access capabilities to enhance security and increase productivity. - read more
 
News
May 16th, 2017 | Rich Freeman
Under a new arrangement unveiled last week, users of Kaseya’s RMM solution and NOC can automatically route end user support tickets directly through their PSA to GMS’s outsourced help desk service. - read more
 
News
May 9th, 2017 | Rich Freeman
The move arms Kaseya partners to administer public cloud environments in addition to on-premises resources. - read more
 
News
May 3rd, 2017 | Rich Freeman
The cloud-based system interfaces with 8 PSA and ticketing platforms now and will soon come with integrated vulnerability scanning functionality as well. - read more
 
Article
April 10th, 2017 | Rich Freeman
The 2nd anniversary edition of Autotask’s European partner event, the 20th anniversary edition of the Channel Partners conference, and the 70th anniversary of a landmark in the history of major league baseball are all up ahead for the SMB channel this week. - read more
 
Download
April 7th, 2017 | ChannelPro Weekly
Is Matt STILL getting over that cold? Yes, though just barely and not enough to prevent him from joining the conversation about BitTitan’s new managed services automation release, Autotask’s new fixed-rate BDR pricing, and the margin opportunities in custom digital signage. - read more
 
News
April 5th, 2017 | Rich Freeman
Members will receive dedicated account management and fixed-cost licensing that gives them fine-tuned control over margins, as well as access to a consolidated management interface. - read more
 

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