Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Three big conferences, a first look at Nutanix’s books, and the anniversary of a landmark event in the history of corporate fraud (and perhaps high technology) are all up ahead for the SMB channel this week.
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Odds and ends from Microsoft, Amazon, and Tech Data, among others, and help for avoiding the worst of this weekend’s shopping insanity from Google are among the relatively few stories we didn’t get to in this holiday-shortened week.
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AI news from Intel, SaaS news from Amazon, and magnificent news for lazy people with too much money were all among the stories we didn’t get around to covering for you this week.
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Very fast, easy-to-use, cloud-powered business analytics service for one-tenth the cost of traditional BI solutions. Infor, MLB Advanced Media, and Edmunds.com among the more than 1,500 preview customers using Amazon QuickSight.
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A smattering of stories from Microsoft, Nutanix, Dell EMC, and outer space were the among the few noteworthy stories we didn’t get around to during a week in which we miraculously managed to cover most of what you need to know for a change!
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The cloud computing and dedicated hosting leader is in the opening stages of a major partner recruitment drive aimed at capitalizing on mounting demand for one-stop IT/telco shopping.
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A would-be Slack killer from Microsoft, high drama from Intel Security, and statistical confirmation that your parents don’t understand what the heck you do for a living were all among the stories we didn’t get around to covering this week.
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