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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The 20
News
May 10th, 2017 | Rich Freeman
Initially tailored to the needs of managed services cooperative The 20, which plans to become a Kaseya user, the new functionality lets multi-MSP organizations work collaboratively across federated yet fully distinct deployments.
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Resource
May 2nd, 2017 | The 20
This presentation is from the Chicago ChannelPro SMB Forum.
The ChannelPro SMB Forum is a full-day, live event for channel resellers, integrators, consultants, and managed service providers. Attendees of the ChannelPro SMB Forum learn to fuel their companies’ growth in today’s challenging marketplace and profit from the latest trends in IT solutions for small and midsize businesses.
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Video
March 29th, 2017 | Rich Freeman
In two quick minutes, Tim Conkle, CEO of The 20 Group, explains why going it alone is a bad idea for MSPs.
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Resource
October 28th, 2016 | Matt Whitlock
Rich gives us the skinny on Tigerpaw's big conference, we break down Microsoft and Apple events, tons of hardware news, bit microprocessor news, and much more.
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Article
October 21st, 2016 | Rich Freeman
Hard to say, actually. Call it an MSP cooperative with standard processes, shared tools, and a leader bent on nothing short of dominating the North American managed services market.
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