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The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
Carbonite is a leading, single-source provider for comprehensive data protection for all the... - Directory
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Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.Latest Slideshows
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Cloud Compute
Resource
September 26th, 2022 | ChannelPro
Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box.
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Resource
September 2nd, 2022 | ChannelPro Weekly
If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks.
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News
August 30th, 2022 | Rich Freeman
The new functionality gathers threat information in near real time directly from Microsoft via API-level connections, displays it in Augmentt Secure’s interface, and can then forward it based on customized rules to technicians and PSA solutions.
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News
August 26th, 2022 | Rich Freeman
When enabled by a technician, the new and optional feature prevents users from accidentally or intentionally deleting protected data for the duration of a pre-defined retention period.
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Resource
August 19th, 2022 | ChannelPro Weekly
Cheerios or starvation? If you’re a breakfast cereal fan, that may not be an easy question.
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Video
August 19th, 2022 | ChannelPro
Erick and Rich chew over N-able’s jump into cloud management, why having good data in tightly integrated business apps is the only way to make confident decisions about your company, and a wedding-saving emergency intervention by a Boston cop.
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News
August 17th, 2022 | Rich Freeman
Called, ULTRA, it offers access to white-glove resources only the biggest cloud service providers typically get from vendors or can afford to buy themselves.
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News
August 16th, 2022 | Rich Freeman
Based on technology the company acquired last month, N-able Cloud User Hub provides multi-tenant tools for administering and securing Microsoft 365 accounts, users, and licenses.
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News
August 11th, 2022 | Colleen Frye and Rich Freeman
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
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Resource
August 5th, 2022 | ChannelPro Weekly
You know what they say in New Hampshire. Live free or die! Or maybe try the skiing and visit the beaches instead. It’s a lovely place.
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