Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Are cloud vendors who sell direct a threat to channel pros? Ingram Micro doesn’t think so, and neither do Erick and Rich, who also discuss the possibility that M&A valuations for MSPs have peaked and that Elvis-themed Las Vegas wedding chapels are doomed.
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Side by side once more, Erick and Rich discuss Ingram Micro’s new “digital twin,” how and why to get MDF, and a brilliant invention from Johns Hopkins University that prevents burritos from unrolling.
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Though nearly every exhibiting sponsor of the distributor’s Cloud Summit event in Miami this week sometimes sells direct to end users, says sales exec Victor Baez (pictured), they know they need channel pros to make multi-cloud solutions work.
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Aimed at a critical defensive measure for SaaS applications, the new features are designed to helps MSPs enroll users in MFA across multiple tenants and receive immediate notification when MFA policies are violated.
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The enhancements to the vendor’s CloudGen WAN, CloudGen Access, and Cloud Application Protection solutions are inspired by recent trends in security measures and threat activity.
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The access point, switch, and firewall maker says that channel pros are increasingly leaning on centralized administration systems like its Nebula platform to automate configuration and perform zero-touch installations at geographically remote sites.
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Cybersecurity’s tough, but is anything more puzzling than seafood? No really, think about it. Or better yet, don’t think about it and listen to this special edition of ChannelPro Weekly sponsored by Datto instead.
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The joint initiative will help ASCII Group members expand beyond IT services into new and profitable markets at a time when providers of voice and connectivity services are adding network and device management to their offerings.
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Based on secure, fully managed, and heavily automated technology from Egnyte, Google, and Truyo, the new offering is designed to shorten the CMMC compliance process from months to weeks.
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