Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Security Manager, the born-in-the-cloud vendor’s latest product, reflects a growing realization that while managing an SMB’s cloud applications is a big job, securing them can be an overwhelming one.
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Ameer Karim (pictured right) and other executives discussed those plans, a slew of additions to the ConnectWise security portfolio, and the company’s ambitious vision for its next-generation Asio platform during this week’s IT Nation Connect event in Orlando.
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The two companies plan to arm channel pros with reference architectures for designing, constructing, and supporting solutions that combine public and private 5G spectrum from T-Mobile with infrastructure and cloud products from Ingram.
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Todd Surdey (pictured) plans to make more Zoom products and services available through the channel, offer richer benefits to top-tier partners, and drive closer collaboration between partners and the company’s own salesforce.
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The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.
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Set to ship in the next month, the new functionality will add richer support for user and license management plus faster ticket resolution. Premium editions of that Engage and Augmentt Discover are due in the first half of 2023.
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When it replaces today’s Unified Partner Program next May, the Partner Sphere program will include competencies and certifications designed to reflect the former storage vendor’s retooled, cloud-first portfolio and services-led solutions strategy.
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Erick and Rich drill into Auvik’s acquisition of Saaslio and Boardgent, why your RMM solution is one of your most important security tools, and the building suspense over the approaching selection of the next USA Mullet Champion.
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