Yesterday, managed services software vendor SolarWinds MSP announced new connections between its on-premises and cloud-based software portfolios. In a conversation with ChannelPro about those moves, general manager John Pagliuca shared some additional nuggets of information, including these.
- ‹ previous
- 3 of 3
The future of software generally appears to be in the cloud. Shouldn’t the same be true of RMM software specifically? Not according to Pagliuca, anyway.
“I think there’s always going to be customers that want an on-prem solution,” he says, explaining that while newcomers to the managed services market tend to gravitate toward hosted RMM platforms like MSP Remote Monitoring & Management, more established providers often prefer onsite solutions.
“They feel a little bit more comfortable with controlling the updates [and] with controlling the product behind their firewall,” he says. “I don’t really see a day where that’s going to go away completely.”
That’s why SolarWinds MSP remains fully committed to both the N-able and LOGICnow product lines, a point the company took pains to emphasize at its MAX 2016 partner event last month.
“[It] puts us in a unique position” relative to competitors, Pagliuca says. “We’ll be able to leverage both and invest in both.”
More Galleries like This
General manager John Pagliuca (pictured) says integrating the company’s products is paying off handsomely and maintaining both on-premises and cloud-based platforms provides a competitive edge.
Find out when the next edition of LabTech, er, ConnectWise Automate reaches market, why thin clients are replacing thick ones in ConnectWise products, and whether new solutions or vendor acquisitions are in ConnectWise’s future.
Selling Office 365 alone is a low-margin business. Selling it in combination with these additional services is much more profitable.
AVANT, TelePacific, VeloCloud, Jive Communications, and Voxox are among the many vendors making product and partner program news at the Channel Partners Conference & Expo, which is currently underway in Las Vegas.
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services.