The big news out of ConnectWise’s IT Nation event last November was the company’s entry into the outsourced network operations center market in partnership with IT By Design, a Jersey City, N.J.-based provider of infrastructure management, cloud computing, and other services. According to Bellini, newcomers to managed services that don’t have enough time or people to maintain a help desk of their own are proving receptive to the new offering.
“It’s been very successful,” he says. “It’s a great way for our partners who are smaller to get started.”
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