Users have long interacted with Automate via locally installed client applications. Over the course of the next 18 months or so, however, that system and all of ConnectWise’s others will receive new web-based front ends. The switch is a somewhat belated sign of the times, according to Chief Product Officer Craig Fulton (pictured).
“We don’t know the future of even being able to run a thick client anymore,” he observes. “The browser is here to stay.”
Don’t worry though, thick client fans. ConnectWise won’t be retiring that software any time soon. It just won’t be updating it much.
“It’ll stay maintained and bug free, and we won’t make any changes there,” Fulton says.
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