Peer-to-Peer Insights from the SMB Forum in Washington, D.C.

As every wise channel pro knows, consultants are an invaluable source of advice on running a successful IT business. So too, however, are your fellow MSPs and solution providers. Hence the popularity of peer groups, which at their best combine ideas and encouragement from other tech entrepreneurs with insights from an expert facilitator. 

To help more readers appreciate just how powerful a resource peer groups can be, ChannelPro invited managed services consultant Steve Alexander (pictured back row, second from left) of MSP-Ignite to lead a one-day ad hoc peer group during its latest SMB Forum event in Washington D.C. The result was a fun, frank, and informative conversation among the only people who can truly understand the demands of being an IT business leader: other IT business leaders.

“I’m surrounded by me, and it makes me happy,” proclaimed Brian Young (pictured front row, second from left), owner of Resolute Technology in Bowling Green, Ky.

Here are some highlights from last week’s peer-to-peer conversation on three probably familiar issues.

(Pro tip: Alexander will be leading another peer group at ChannelPro’s next SMB Forum event in Los Angeles on November 2nd. To get in on the action, visit ChannelProEvents.com.)