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“The number of mergers and acquisitions taking place in our industry can be both a blessing and a curse. As a result of all the mergers, service delivery is becoming more automated which requires less labor and more of a commodity. In order for MSPs to thrive in the current M&A environment, they must position their company as industry experts in their prospective fields to have a business conversation with their clients as opposed to a service delivery conversation.
“Lastly, only MSPs with a sales engine and a sales team will survive and continue to thrive as the service delivery component of our business is completely automated as various organizations continue to merge.”
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