“It’s no surprise that Thoma Bravo would combine its Continuum and ConnectWise investments into a single company. It’s their best economic option. The massive consolidation in the MSP tools space continues as a result of the demand from MSPs for a single platform to meet all their technology needs. And while this one merger won’t fully fill this need for the market, it is validating to see other companies in this space follow what we’ve been doing with Kaseya IT Complete for the last four years.
“Some hiccups are, of course, to be expected for a deal of this size. For example, both ConnectWise and Continuum are relatively the same size and offer users competing RMMs. And while they, in theory, could continue maintaining two RMMs simultaneously, they’ll likely focus instead on investing in just one tool’s continued R&D, technical support and customer enablement. This will ultimately force half of its users to migrate to the company’s preferred tool—an often costly and time-consuming effort.
“Despite the potential setbacks, the deal is great from an industry perspective, because it shows that companies with serious, institutional money—like Insight and TPG with Kaseya or Thoma Bravo with Continuum and ConnectWise—are continuing to invest in this market. So it’s an exciting time to be part of this industry that is growing and to continue having others following our lead to provide MSPs with a quality, unified platform that is capable of meeting all their needs.”
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