Despite concerns during the pandemic’s early days that cash-starved small businesses, and by extension their IT providers, might struggle this year, SYNNEX has been pleased by the results its U.S. SMB resellers have produced.
“We’ve definitely had solid growth,” says John Phillips, vice president of commercial SMB sales for the U.S. “It got a little bit slow there for maybe a few weeks, but other than that it’s been gangbusters throughout the whole year.”
Predictable candidates like laptops, webcams, headsets, cloud software, and endpoint security solutions have been especially hot segments, but sales of UPS and battery backup devices have been unusually high as well.
“[There’s] a lot of working from home folks, obviously, that are setting up a lot of equipment in their house that wasn’t there before and that might need to be protected,” Phillips observes.
The education vertical has been generating big numbers too, with the switch to remote instruction driving steep demand for Chromebooks, Wi-Fi gear, security software, and more. Healthcare providers, not surprisingly in light of the severe COVID-related challenges they’ve faced this year, have been investing heavily in IT as well.
“The federal government is throwing a lot of money at telehealth,” Phillips notes. “We’re also selling a lot of healthcare kiosks, thermal thermometers, and cameras to commercial accounts as well.”
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