Despite concerns during the pandemic’s early days that cash-starved small businesses, and by extension their IT providers, might struggle this year, SYNNEX has been pleased by the results its U.S. SMB resellers have produced.
“We’ve definitely had solid growth,” says John Phillips, vice president of commercial SMB sales for the U.S. “It got a little bit slow there for maybe a few weeks, but other than that it’s been gangbusters throughout the whole year.”
Predictable candidates like laptops, webcams, headsets, cloud software, and endpoint security solutions have been especially hot segments, but sales of UPS and battery backup devices have been unusually high as well.
“[There’s] a lot of working from home folks, obviously, that are setting up a lot of equipment in their house that wasn’t there before and that might need to be protected,” Phillips observes.
The education vertical has been generating big numbers too, with the switch to remote instruction driving steep demand for Chromebooks, Wi-Fi gear, security software, and more. Healthcare providers, not surprisingly in light of the severe COVID-related challenges they’ve faced this year, have been investing heavily in IT as well.
“The federal government is throwing a lot of money at telehealth,” Phillips notes. “We’re also selling a lot of healthcare kiosks, thermal thermometers, and cameras to commercial accounts as well.”
More Galleries like This
Exhibits in the conference’s sprawling expo hall, including this IoT-enabled bus, provided concrete examples of the pre-packaged and outsourced offerings resellers can get from SYNNEX these days along with plain old hardware and software.
Speaking with ChannelPro during the latest meeting of its Varnex partner community, executives like Michael Urban (pictured) discussed the company’s sales results this year and plans for adding more tools, people, and solution offerings in 2021.
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services.
Check out 9 intrusion detection solutions security integrators can suggest to customers.
The distributor plans to introduce self-serve quoting and integration tools this year and will unify its existing e-commerce systems with those it acquired through its purchase of Avnet Technology Solutions.