This has been a big week for managed services software maker Kaseya Ltd., of Waltham, Mass., which announced updated editions of two solutions and the forthcoming release of a PSA migration tool at its Kaseya Connect Europe conference in Barcelona, Spain. In these lightly edited excerpts from an interview conducted via email, CEO Fred Voccola reviews his company’s achievements this year, previews its plans for next year, and shares candid thoughts on competitors SolarWinds MSP and ConnectWise.
ChannelPro: What are Kaseya’s priorities for 2017?
Voccola: Our priorities for 2017 and beyond are to continue our overall investment of two to three times what our competitors are investing in order to continue our lead in the strategic product areas that Kaseya addresses. For instance, we will take advantage of our $100 [million] in cash on the balance sheet to continue to make acquisitions and to launch strategic projects that will help our customers to grow their businesses, and to continue to attract world-class talent to our team.
We also remain committed to delivering the best in class IT management solutions that enable our customers to grow their business. We only succeed when our customers succeed, so every decision we make is viewed from the lens of what is best for our customers.
As such, we will continue to innovate our products and will remain an open platform, in order to give our customers the freedom to choose best-in-breed technologies that will best meet their business needs. Not only is this the right thing to do for them, but by maintaining an open architecture, we will also spur competition and innovation in the industry. It’s a win-win scenario.
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