Managed services software maker Kaseya Ltd. published its annual global pricing survey earlier today. Packed with insights, the new report offers a timely snapshot of how MSPs are doing financially, how they set their rates, and what practices separate the most successful MSPs from the least. Here’s a look at some highlights.
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MSPs can base their prices on what competitors charge, what services cost to deliver, or what services are actually worth in business value to customers.
That last value-based pricing scheme is gaining popularity fast. While just over half of MSPs were using it as of last year, close to two-thirds are utilizing it now.
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The latest edition of the software maker’s annual global pricing survey reveals a trend toward value-based, per-user rates and suggests that the more services you offer, the faster you’re likely to grow.
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The survey of senior business leaders and industry veterans finds the channel is growing, particularly in the areas of cloud and managed services, and that more opportunity is ahead.