IT’S NO SECRET that IT systems require continuous and vigilant monitoring. What sometimes flies under the radar is that adding Internet of Things (IoT) components ratchets up the complexity—and stakes—by an order of magnitude.
IoT endpoints must be monitored and managed just like PCs and network gear, but few of the RMM solutions used by MSPs today are equipped to support sensors, video surveillance cameras, smart bulbs, and other unconventional devices. Here are some tools channel pros can use instead to support those items.
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