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Our executive editor’s first pick is about the business practices that separate leading MSPs from the rest of the pack. While plenty of channel pros now offer managed services, Galvin notes, many haven’t yet mastered how to increase managed service revenues without completely changing their business model. This piece offers guidance in no-nonsense terms.
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What a year it was! Take a look at the ChannelPro editorial team’s picks for the 10 top stories from 2016.
With the latest update to its RMM solution now in customers’ hands, the managed services software maker is looking ahead to forthcoming cloud management and MSP benchmarking solutions.
Auvik, ConnectWise, Intermedia, Kaseya, Nerdio, and StorageCraft explain why next year will be when AI escapes the hype cycle, petabyte-sized data stores become the SMB norm, and Microsoft-hosted virtual desktops become the next new thing in cloud computing.
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services.
Businesses looking for help with digital transformation are not taking an RFP, linear approach to purchasing, so stake out a specialty or niche and grow your influence from there.