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Our executive editor’s first pick is about the business practices that separate leading MSPs from the rest of the pack. While plenty of channel pros now offer managed services, Galvin notes, many haven’t yet mastered how to increase managed service revenues without completely changing their business model. This piece offers guidance in no-nonsense terms.
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What’s now: A strong start for the company’s “Done Deal” program and the rise of specialized MSPs. What’s next: At least three acquisitions, a big RMM update with “disruptive” network management functionality…and quite possibly an IPO.
General manager John Pagliuca (pictured) says integrating the company’s products is paying off handsomely and maintaining both on-premises and cloud-based platforms provides a competitive edge.
Speaking during an online meeting of its Varnex partner community, the distributor discussed booming SMB market conditions, the ongoing transformation of Varnex into a solution sales engine, and (of course) its pending merger with Tech Data.
Leaders at Tech Data offer advice—and outline steps the distributor has taken—to get partners ready for the future.