By Gene Kim, Kevin Behr, and George Spafford; IT Revolution Press; 5th Anniversary edition (February 27, 2018)
Recommended by: Paco Lebron, CEO, ProdigyTeks
“This was an inspiring book [I read] probably in the past six months, just because I have grown quite fast … and efficiencies weren't the greatest. So, we were trying to figure out how to get a little bit better at that. My IT director, who was at a former MSP before he sold, gave me his guiding light and suggested the book. The book basically goes through an IT department at a national automotive parts company... a day in the life of what's going on with IT and how to improve the IT process. Essentially, once you read it, you won't look at IT the same way.”
Image: Courtesy of Amazon
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