In promotional materials for its just concluded Elevate conference in Denver, managed services automation vendor BitTitan Inc. billed the event as an opportunity to “join the modern MSP revolution.” What exactly is a modern MSP, though, and what role does BitTitan seek to play in helping people become one?
Here are six key elements of the company’s vision for the future of managed services as outlined by company executives at Elevate this week during keynote presentations and in interviews with ChannelPro.
- 1 of 6
- next ›
Actually, it’s already here. Artificial intelligence, cloud computing, mobility, analytics, and the Internet of Things are rapidly turning everything from self-driving cars to virtual assistants from science fiction to the stuff of everyday life.
“Technology is advancing at a pace beyond what we expect,” observed Mark Kirstein, BitTitan’s vice president of products, in a Tuesday morning keynote.
Along the way, it’s creating entirely new markets, noted BitTitan CEO Geeman Yip. To seize those opportunities, however, channel pros must think, operate, and innovate in entirely new ways. That means trading in today’s idea of what it means to be an MSP for a more “modern” set of strategies—and the sooner the better.
“There is really a lot of untraining to do in the industry we’re working in,” Yip told Elevate attendees.
More Galleries like This
What’s now: A strong start for the company’s “Done Deal” program and the rise of specialized MSPs. What’s next: At least three acquisitions, a big RMM update with “disruptive” network management functionality…and quite possibly an IPO.
Security dominated the IT landscape in 2017. Avast Business, Continuum, Trend Micro, and WatchGuard see even bigger, thornier, and more surprising dangers ahead in 2018.
ChannelPro had the chance to catch up with Domotz, Untangle, and ChannelForce at the recent SMB Forum in San Jose, Calif. From IoT to networking to sales management, see what they have in store.
The latest edition of the software maker’s annual global pricing survey reveals a trend toward value-based, per-user rates and suggests that the more services you offer, the faster you’re likely to grow.
Fall is near, so it's a good time to school yourself with some reading material on decision making, scaling your business, and more—all favs recommended by your peers in the channel.