In promotional materials for its just concluded Elevate conference in Denver, managed services automation vendor BitTitan Inc. billed the event as an opportunity to “join the modern MSP revolution.” What exactly is a modern MSP, though, and what role does BitTitan seek to play in helping people become one?
Here are six key elements of the company’s vision for the future of managed services as outlined by company executives at Elevate this week during keynote presentations and in interviews with ChannelPro.
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Of course, the only way to know if that blockbuster concept of yours really is minting money is to monitor and measure it closely. That’s one of several reasons why BitTitan encourages its partners to orchestrate their solutions via MSPComplete. The new release of that system unveiled this week includes benchmarking functionality that lets you see which people, processes, and tasks are your most and least profitable. According to Kirstein, studying that data regularly is a habit modern MSPs should cultivate.
“If we’re not measuring our business how do we know how to change our business?” he asks. “I need to be constantly measuring.”
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